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Presented at: European Conference on Electronic Government, Vienne, Autriche, June 2004 Publication date: 2004

The purpose of this paper is to make a further contribution to the theory and to the understanding of e-Governance. In doing so, the paper proceeds by an in-depth analysis of three cases, which, we think, are particularly illustrative of the three main dimensions – i.e., e-Service-Delivery, e-Regulation and e-Policy-Making – of evolving e-Governance practice and theory. By analysing the cases from a comprehensive theoretical framework, we will show how information and communication technology (ICT) impacts the transformation of the State.

Keywords: e-Government ; e-Service-delivery ; e-Regulation ; e-Policy-making ; e-governance ; State transformation Reference MIR-CONF-2005-016

Autor: Zwahr, Thomas; Finger, Matthias


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