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Ricardo Ajax Dias Kosloski ; Luiz Carlos Miyadaira Ribeiro Junior ;JISTEM: Journal of Information Systems and Technology Management 2012, 9 2

Autor: Angélica Toffano Seidel Calazans

Fuente: http://www.redalyc.org/


Introducción



JISTEM: Journal of Information Systems and Technology Management E-ISSN: 1807-1775 tecsi@usp.br Universidade de São Paulo Brasil Toffano Seidel Calazans, Angélica; Dias Kosloski, Ricardo Ajax; Miyadaira Ribeiro Junior, Luiz Carlos PROPOSAL FOR A MEASUREMENT MODEL FOR SOFTWARE TESTS WITH A FOCUS ON THE MANAGEMENT OF OUTSOURCED SERVICES JISTEM: Journal of Information Systems and Technology Management, vol.
9, núm.
2, mayo-agosto, 2012, pp.
265-284 Universidade de São Paulo São Paulo, Brasil Available in: http:--www.redalyc.org-articulo.oa?id=203223859005 How to cite Complete issue More information about this article Journals homepage in redalyc.org Scientific Information System Network of Scientific Journals from Latin America, the Caribbean, Spain and Portugal Non-profit academic project, developed under the open access initiative JISTEM - Journal of Information Systems and Technology Management Revista de Gestão da Tecnologia e Sistemas de Informação Vol.
9, No.
2, May-Aug.
2012, pp.265-284 ISSN online: 1807-1775 DOI: 10.4301-S1807-17752012000200004 PROPOSAL FOR A MEASUREMENT MODEL FOR SOFTWARE TESTS WITH A FOCUS ON THE MANAGEMENT OF OUTSOURCED SERVICES Angélica Toffano Seidel Calazans Ricardo Ajax Dias Kosloski Luiz Carlos Miyadaira Ribeiro Junior Centro Universitário de Brasília, Uniceub, Brasilia, Brazil Universidade de Brasília, UNB, Brasilia, Brazil _____________________________________________________________________________________ ABSTRACT The need for outsourcing IT services has shown a significant growth over the past few years. This article presents a proposal for a measurement model for Software Tests with a focus on the management of these outsourced services by governmental organizations.
The following specific goals were defined: to identify and analyze the test process; to identify and analyze the existing standards that govern the hiring of IT services and to propose a Measurement Model for outsourced services of this type.
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