Sustainability in health care by allocating resources effectively SHARE 4: exploring opportunities and methods for consumer engagement in resource allocation in a local healthcare settingReportar como inadecuado




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BMC Health Services Research

, 17:329

Organization, structure and delivery of healthcareExploration of disinvestment in the local healthcare setting

Abstract

BackgroundThis is the fourth in a series of papers reporting a program of Sustainability in Health care by Allocating Resources Effectively SHARE in a local healthcare setting. Healthcare decision-makers have sought to improve the effectiveness and efficiency of services through removal or restriction of practices that are unsafe or of little benefit, often referred to as ‘disinvestment’. A systematic, integrated, evidence-based program for disinvestment was being established within a large Australian health service network. Consumer engagement was acknowledged as integral to this process. This paper reports the process of developing a model to integrate consumer views and preferences into an organisation-wide approach to resource allocation.

MethodsA literature search was conducted and interviews and workshops were undertaken with health service consumers and staff. Findings were drafted into a model for consumer engagement in resource allocation which was workshopped and refined.

ResultsAlthough consumer engagement is increasingly becoming a requirement of publicly-funded health services and documented in standards and policies, participation in organisational decision-making is not widespread. Several consistent messages for consumer engagement in this context emerged from the literature and consumer responses. Opportunities, settings and activities for consumer engagement through communication, consultation and participation were identified within the resource allocation process. Sources of information regarding consumer values and perspectives in publications and locally-collected data, and methods to use them in health service decision-making, were identified. A model bringing these elements together was developed.

ConclusionThe proposed model presents potential opportunities and activities for consumer engagement in the context of resource allocation.

KeywordsConsumer Community Engagement Disinvestment De-adopt Decommission Health technology TCP Resource allocation Decision-making AbbreviationsCCECentre for Clinical Effectiveness

SHARESustainability in Health care by Allocating Resources Effectively

TCPTechnology or clinical practice

Electronic supplementary materialThe online version of this article doi:10.1186-s12913-017-2212-5 contains supplementary material, which is available to authorized users.





Autor: Claire Harris - Henry Ko - Cara Waller - Pamela Sloss - Pamela Williams

Fuente: https://link.springer.com/







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