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Metallurgy, Vol.55 No.4 October 2016. -

Implementation of innovations is the main factor of development of companies’ competitiveness and effectiveness. Innovations result in creation of a value for both the client and the company. The article presents a method of evaluating the innovations implemented in industry which emphasises, on the background of qualitative changes, the measurable quantitative effects of various types of innovations. For the purpose of measuring the results of implemented innovations the Balanced Scorecard was used. The method developed by the authors of the paper was used to evaluate results of the innovations implemented in metallurgical companies.

innovations; customer value; process of innovation; balanced scorecard; metallurgical company



Autor: L. Blacha - ; Silesian University of Technology, Katowice, Poland J. Brzóska - ; Silesian University of Technology, Zabrze, Pola

Fuente: http://hrcak.srce.hr/



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