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This paper investigates the situation of Human Resource systems in the Saudi market by surveying60 companies. Human Resource and IT managers completed a questionnaire to reflect the currentstate of Human Resource systems in Saudi Arabia. In the course of the study, eight hypotheseswere investigated and proved: HR system users in the companies accounted for less than half ofthe total staff; most of the companies used Human Resource systems as a part of their automatedHR system; several companies used Human Resource management applications developed bytheir own specialists; the companies’ degree of satisfaction with their Human Resource managementsystems’ performance; the readiness of companies to implement new and efficient solutionsinto their practices; the readiness of companies to adopt an SaaS model; businesses have the potentialto make great progress despite obstacles. Results have shown that the Saudi market isready to adopt and implement such new techniques, but satisfaction levels with current solutionare comparatively low and need urgent measures. Progress, especially on the source of an SaaSmodel, is needed to improve the companies’ situation and allow them to take a step towards amore successful future by improving their competitive advantage.


HRM Systems, SaaS Model, HR in Saudi, On-Demand Software, Human Capital Management, Talent Management, Human Resource Management Systems

Cite this paper

Al-Amri, M. , Alessa, A. and Khalaf, A. 2016 The Use of Computerized HRM Systems by Companies in Saudi Arabia. American Journal of Industrial and Business Management, 6, 411-417. doi: 10.4236-ajibm.2016.64037.

Autor: Mashhoor Al-Amri, Adlah A. Alessa, Alharthey Bandar Khalaf



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