Investigation and Analysis of Audience Education’s Impact on Shanghai World Expo Service SatisfactionReportar como inadecuado




Investigation and Analysis of Audience Education’s Impact on Shanghai World Expo Service Satisfaction - Descarga este documento en PDF. Documentación en PDF para descargar gratis. Disponible también para leer online.

Based on the actual survey of Shanghai Expo satisfaction, this paper makes a quantitative analysis of 14 primary evaluating indicators about Shanghai Word Expo service satisfaction and classifies the data according to the audience education. The author makes an objective and systematic evaluation of the quality of service offered by Shanghai Word Expo and the sense of satisfaction felt by Expo visitors.

KEYWORDS

Shanghai Word Expo; audience satisfaction; variance analysis; education background

Cite this paper







Autor: Shunyong Yang, Qingping Ni, Zhongyuan Kou

Fuente: http://www.scirp.org/



DESCARGAR PDF




Documentos relacionados