The Researching on the Theory and Method of TiWu ManagementReport as inadecuate




The Researching on the Theory and Method of TiWu Management - Download this document for free, or read online. Document in PDF available to download.

TiWu Management refers to the process and method that the enterprise touches the heart of customer through service experience management, and lets the customer understand the kernel of experience by customer’s meditation and reflection during and after the service experience respectively, then produces customer’s double satisfaction with basic service and himself to increase the level of peak experience and the effect of experience memory, realizes double harvest in aspect of customer loyalty and enterprise profit.

KEYWORDS

Experience; Meditation; Reflection; Self-satisfaction; TiWu management

Cite this paper







Author: Jun Yu

Source: http://www.scirp.org/



DOWNLOAD PDF




Related documents