Working Postures Analysis for Cashiers in A Highway Toll StationReportar como inadecuado

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Abstract: The movements of collecting cash and tickets for cashiers in highway toll stations are highly repetitive. This research investigated the working postures of the cashiers using OWAS method in Young-May Toll Station in Taiwan. Action Category 3 AC3 postures were found in the head-neck postures for cashiers in small car lane. The same level of working pastures were also discovered in head-heck and arm postures for cashiers in Truck-Bus lane. The postures of other body segment-lane combinations could all be categorized as either AC1 or AC2. These results were consistent with the information obtained from interviews with the cashiers. The presence of AC3 working postures implied the need of improvement of working space and-or job design. The redesign of both the vertical and horizontal distance between the toll station and the lane to reduce the unnatural working postures were recommended.


Keywords: posture analysis, OWAS, highway toll station, cashier

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Autor: Kai Way Li



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