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Tania Loos ; Thaís Tenório ;RIED. Revista Iberoamericana de Educación a Distancia 2017, 20 1

Autor: André Tenório

Fuente: http://www.redalyc.org/articulo.oa?id=331450972012


Introducción



RIED.
Revista Iberoamericana de Educación a Distancia ISSN: 1138-2783 ried@edu.uned.es Asociación Iberoamericana de Educación Superior a Distancia Organismo Internacional Tenório, André; Loos, Tania; Tenório, Thaís Perceptions of tutors and students on affectivity and conflict mediation in an elearning course for the Brazilian police RIED.
Revista Iberoamericana de Educación a Distancia, vol.
20, núm.
1, 2017, pp.
223241 Asociación Iberoamericana de Educación Superior a Distancia Madrid, Organismo Internacional Available in: http:--www.redalyc.org-articulo.oa?id=331450972012 How to cite Complete issue More information about this article Journals homepage in redalyc.org Scientific Information System Network of Scientific Journals from Latin America, the Caribbean, Spain and Portugal Non-profit academic project, developed under the open access initiative I.S.S.N.: 1138-2783 Perceptions of tutors and students on affectivity and conflict mediation in an elearning course for the Brazilian police Percepciones de tutores y alumnos acerca de la afectividad en la mediación de conflictos en un curso a distancia de la policía brasileña André Tenório Instituto Federal de Educação, Ciência e Tecnologia do Rio de Janeiro, IFRJ (Brazil) Tania Loos Thaís Tenório Universidade Federal Fluminense, UFF (Brazil) Abstract Conflicts are inherent to human relations and should not be ignored; however, they are a lesser component in e-learning discussion.
The role of the tutor and the importance of affectivity in conflict mediation in a course offered to Military Police sergeants of a Brazilian state were studied.
The perceptions of seven tutors and sixty-four students were collected in a questionnaire prepared with Google Forms.
For those subjected to it, conflicts in the virtual learning environment were not common, probably due to the fact that the interactions between students and tutors were considered respectful and friendly.
Nevertheless, they expressed the...





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