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Nuri Basoglu ; Tugrul Daim ;Revista de Administração da Universidade Federal de Santa Maria 2008, 1 1

Autor: Cagla Ozen

Fuente: http://www.redalyc.org/articulo.oa?id=273420272002


Introducción



Revista de Administração da Universidade Federal de Santa Maria E-ISSN: 1983-4659 rea@smail.ufsm.br Universidade Federal de Santa Maria Brasil Ozen, Cagla; Basoglu, Nuri; Daim, Tugrul Impact of man-machine interaction factors on enterprise resource planning (ERP) Revista de Administração da Universidade Federal de Santa Maria, vol.
1, núm.
1, enero-abril, 2008, pp.
26-36 Universidade Federal de Santa Maria Santa Maria, Brasil Available in: http:--www.redalyc.org-articulo.oa?id=273420272002 How to cite Complete issue More information about this article Journals homepage in redalyc.org Scientific Information System Network of Scientific Journals from Latin America, the Caribbean, Spain and Portugal Non-profit academic project, developed under the open access initiative Impacto dos fatores de interação homem-máquina no Enterprise Resource Planning (ERP) software design Impact of man-machine interaction factors on enterprise resource planning (ERP) Cagla Ozen1 Nuri Basoglu2 Tugrul Daim3 Abstract Enterprise Resource Planning (ERP) systems integrate processes and functions across the company by using a single data repository.
Today ERP systems are not only accepted as simple software packages but a core engine of a framework for business processes.
Since adopters of ERP systems have a great number of alternatives during the selection process, software vendors should differentiate their product.
Various differentiation policies can be applied by software vendors to achieve competitive advantage in the market.
This paper is focusing on one of these policies; area of man-machine interaction.
In this study, first, adaptive and intelligent characteristics for the user interface of the ERP package were explored by conducting survey to ERP system end-users.
In this survey, we primarily aim to understand and model the factors that are affecting end-user satisfaction with the ERP system and its interface design.
The results indicate that ease of use (EoU) and usefu...





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