Dimensions of satisfaction of older adult brazilian outpatients with physical therapy Report as inadecuate




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KMPP Mendonça ; RO Guerra ;Revista Brasileira de Fisioterapia 2009, 13 4

Author: TPM Diógenes

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Revista Brasileira de Fisioterapia ISSN: 1413-3555 rbfisio@ufscar.br Associação Brasileira de Pesquisa e PósGraduação em Fisioterapia Brasil Diógenes, TPM; Mendonça, KMPP; Guerra, RO Dimensions of satisfaction of older adult brazilian outpatients with physical therapy Revista Brasileira de Fisioterapia, vol.
13, núm.
4, julio-agosto, 2009, pp.
301-307 Associação Brasileira de Pesquisa e Pós-Graduação em Fisioterapia São Carlos, Brasil Available in: http:--www.redalyc.org-articulo.oa?id=235016470004 How to cite Complete issue More information about this article Journals homepage in redalyc.org Scientific Information System Network of Scientific Journals from Latin America, the Caribbean, Spain and Portugal Non-profit academic project, developed under the open access initiative ISSN 1413-3555 Original Article Rev Bras Fisioter, São Carlos, v.
13, n.
4, p.
301-7, July-Aug.
2009 Revista Brasileira de Fisioterapia © Dimensions of satisfaction of older adult brazilian outpatients with physical therapy Dimensões da satisfação do paciente idoso brasileiro com a fisioterapia ambulatorial Diógenes TPM1, Mendonça KMPP2, Guerra RO2,3 Abstract Objectives: To investigate the main dimensions with respect to the satisfaction of geriatric patients undergoing outpatient physical therapy and assess the internal consistency of the measures obtained in the assessment instrument.
Methods: An assessment instrument measuring patient satisfaction with physical therapy was used.
The instrument contains a 23-item patient satisfaction scale and was developed and validated for the Brazilian population by Mendonça and Guerra (2007)*.
The data were collected in the waiting room of 29 private physical therapy clinics in Natal, the capital of the state of Rio Grande do Norte, Brazil.
The non-probability sample consisted of 221 cognitively healthy patients aged 60 years and older, who possessed health insurance and who had undergone between 5 and 60 physical therapy...





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