Who Wants What Information-And How Do We Get It: Issues in Workplace Education Evaluation.Report as inadecuate

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Basic issues in workplace education evaluation can be structured into five discussion questions. The first is who wants to know what information for what purpose. The who constitutes the program's stakeholders both at and beyond the program level. Further inquiry is then needed to determine what kind of information these stakeholders typically want from an evaluation and purposes for which they might use the information. The second question concerns the goals of workplace education and the indicators of progress toward those goals. All stakeholders' expectations for the program must be clarified. Through airing, negotiating, and prioritizing these expectations, agreement may be reached on what the program should be trying to achieve and on which of those program goals to focus most in the evaluation. Indicators of progress or success or ability should be determined so evaluators know what specific evidence to look for. The third question is about determining which are the other kinds of information on which an evaluation might focus. The fourth question concerns what sources of information exist and how information can be gathered from those human and material sources. Data-gathering activities may include interviews, questionnaires, observation, tests, and review of records. The fifth question is on what can be done to improve how evaluation is used. Suggestions are: assessing strengths and limitations of evaluation options, demystifying evaluation, and making a personal investment. (YLB)

Descriptors: Adult Basic Education, Adult Literacy, Evaluation Criteria, Evaluation Methods, Evaluation Needs, Evaluation Utilization, Labor Force Development, Literacy Education, Measurement Objectives, Program Effectiveness, Program Evaluation, Staff Development, Workplace Literacy

Literacy Partnerships, 21 Van Houten Avenue, Jersey City, NJ 07305 ($2).

Author: Jurmo, Paul

Source: https://eric.ed.gov/?q=a&ft=on&ff1=dtySince_1992&pg=12522&id=ED358273

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