Improving Student Services in Secondary Schools.Report as inadecuate

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Office of Student Services' Brief, v7 n2 Nov 1995

No single comprehensive student services delivery model exists, and student services terminology remains problematic. The Office of Student Services has defined student services as those services provided by educational institutions to facilitate learning and the successful transition from school to work, military, or more education. To be effective, services must be drawn from all the resources of the school and community, available to all students, provided on an individual basis as needed, and coordinated to ensure that all students receive the necessary services. In addition to the basic services that have been deemed essential to facilitating student success (including counseling, food, child care, transportation, special accommodations, safety/security, medical/nursing, social work/social, and psychological services), various services are essential to facilitating students' success at the following stages of their secondary school lives: before enrollment (recruitment/outreach, assessment, orientation, career exploration/awareness); during enrollment (assessment, academic advising, career awareness/exploration/planning, tutoring, mentoring, job placement/referral); and post enrollment (job placement/referral, follow-up/evaluation). Although there is no single best approach to providing essential student services effectively, professionals specializing in providing the various types of services can form teams and observe eight basic guidelines for building a student services system. (MN)

Descriptors: Career Counseling, Career Guidance, Counseling Services, Delivery Systems, Education Work Relationship, Guidelines, Program Improvement, Pupil Personnel Services, Secondary Education, Secondary School Students, Systems Approach, Teamwork, Vocational Education

Author: Maddy-Bernstein, Carolyn; Cunanan, Esmeralda S.


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