National Workplace Literacy Project Performance Report. March 1, 1991 - December 31, 1992.Reportar como inadecuado

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PLAN, Inc., a nonprofit, community-based literacy training program, conducted a workplace literacy training program in partnership with the Washington (D.C.) Hospital Center (WHC). During an 18-month period, the program provided workplace literacy training and career development skills to employees in several service departments and nonprofessional job categories throughout the hospital center. As part of the project, PLAN conducted a job task analysis and literacy audit at WHC to determine the actual literacy skills needed to perform workplace tasks. This information was used to design the overall training program. The literacy skills and career development curriculum and instructional materials were based on the results of the analysis and audit. Prospective participants were recruited and then evaluated and placed using criterion-referenced tests that relate to instructional and performance objectives; test items were based on actual and simulated job materials. Some problems developed with regard to the job analysis and literacy audit, but they did not preclude project staff from gathering enough information to produce instructional materials. The program provided literacy services to 103 employees (83 percent of the target number) and career development assistance to 156 persons (exceeding the goal of 150 workers). Outside evaluation of the project showed that the employees who received training improved not only their workplace literacy but also their productivity. (Samples of workplace recruitment materials, the participant survey instrument, and instructional materials are included in the report.) (KC)

Descriptors: Adult Basic Education, Adult Literacy, Adult Programs, Hospital Personnel, Literacy Education, On the Job Training, Outcomes of Education, Program Development, Program Effectiveness, Student Recruitment, Workplace Literacy

Autor: Push Literacy Action Now, Inc., Washington, DC.


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