Evaluation of AEL CSRD Electronic Forums.Report as inadecuate

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Since early 1998, AEL, Inc., has been assisting state departments of education in Kentucky, Tennessee, Virginia, and West Virginia in the implementation of the federally funded Comprehensive School Reform Demonstration (CSRD) program. As part of this assistance, AEL established two types of electronic networks to link school staff at CSRD sites, external facilitators, and site researchers assisting with school formative evaluation. CSRDnet is a Web-based electronic communication forum providing moderated discussion and conferencing capabilities for external facilitators and CSRD sites. Participants are assigned to discussion groups based on their state and the CSR model they are implementing. The second electronic medium consists of listservs in Kentucky, Virginia, and West Virginia. As with CSRDnet, a moderator facilitates discussion and information sharing, and participants include external facilitators and staff at CSRD sites. Evaluations of these networks included analyses of CSRDnet activity and listserv activity during January-March 2000 and surveys of client satisfaction completed during 1999. Of 96 individuals responding to questions about the forums, 55 were located in Kentucky. Results suggest that CSRDnet and the listservs are underutilized. Survey respondents were satisfied with the format, timeliness, and efficiency of CSRDnet and the knowledge and preparedness of AEL staff, but were less satisfied with the usefulness of CSRDnet to their work and its relevance to their particular situations. Appendixes include the client satisfaction survey. (SV)

Descriptors: Discussion Groups, Educational Change, Elementary Secondary Education, Information Services, Listservs, Technical Assistance, User Satisfaction (Information)

Author: Howley-Rowe, Caitlin

Source: https://eric.ed.gov/?q=a&ft=on&ff1=dtySince_1992&pg=9811&id=ED442610

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