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This case study examined student perspectives in regard to a Web-based distance education graduate course in language education at a major university in the United States. Data were obtained from the six students enrolled in the course through observation by the instructor, interviews, and review of course documents and assignments. Four of the students reported only minimal experience with computers, and two were international students. It was found that student frustrations with the course could be grouped into three categories: lack of prompt feedback, ambiguous instructions on the Web, and technical problems. Students also reported feeling overwhelmed by the number of e-mail messages they were required to read and reply to in regard to the course. It is concluded that the students' frustrations in the course inhibited their educational opportunity. (Contains 59 references.) (MDM)

Descriptors: Case Studies, Computer Assisted Instruction, Computer Attitudes, Distance Education, Educational Attitudes, Feedback, Graduate Students, Higher Education, Second Language Instruction, Student Attitudes, World Wide Web

Autor: Hara, Noriko


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