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The staff of a nonprofit music support organization plagued with low morale initiated a process of change that the executive director, with the help of a consultant/adult educator, agreed to continue. The change process included seven phases: discovery of need, the helping relationship defined, the change problem identified, goals established, change strategies practiced in a reality situation, change stabilized and institutionalized, and the end of the relationship with the change agent. Evaluation of the change process showed that the number of employees who thought that communication from management is frank and honest had improved by 30 percent; there was a 30 percent increase in the number of employees who understood the procedures and rules of the organization and many other positive changes. The model of change that was created is still being used by the organization and the organization hopes to spread it to other arts groups. (Contains 30 references.) (KC)

Descriptors: Adoption (Ideas), Adult Education, Change Agents, Employer Employee Relationship, Employment Practices, Musicians, Nonprofit Organizations, Organizational Development, Voluntary Agencies











Autor: Macduff, Nancy

Fuente: https://eric.ed.gov/?q=a&ft=on&ff1=dtySince_1992&pg=7616&id=ED363738







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