Improving Listening in a Financial Aid Office.Reportar como inadecuado




Improving Listening in a Financial Aid Office. - Descarga este documento en PDF. Documentación en PDF para descargar gratis. Disponible también para leer online.



Journal of Student Financial Aid, v23 n2 p15-25 Spr 1993

The University of North Carolina at Greensboro student financial aid office undertook a program to train staff in effective listening. Training involved personal videotaping of staff members, followed by feedback to staff and a handout for students (appended) to promote more successful interviews. Initial response has been positive. (Author/MSE)

Descriptors: Counselor Client Relationship, Higher Education, Interviews, Listening Skills, Organizational Communication, Program Administration, Program Descriptions, Questioning Techniques, Skill Development, Staff Development, Student College Relationship, Student Financial Aid





Autor: Glenn, Ethel C.; Ingle, Marleen B.

Fuente: https://eric.ed.gov/?q=a&ft=on&ff1=dtySince_1992&pg=7462&id=EJ477820



DESCARGAR PDF




Documentos relacionados