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This book describes an effort by Jobs for the Future (JFF) to help communities keep their school-to-career reform efforts on track through a process of goal setting and measurement that sets realistic and achievable reforms while still building toward fundamental educational change. The process is called benchmarking, and those involved must: (1) provide a concrete definition of what success looks like; (2) guide the selection of priority tasks and next steps in the reform process; (3) recognize and reward progress in implementing teaching practice and institutional designs that lay the groundwork for improved student outcomes, rather than fault teachers and schools for not achieving instant success; and (4) establish clear roles and responsibilities for school, district, business, and community partners, and mutual accountability for results. The book is organized in four parts. Part 1 describes one school district's use of performance measurement to guide and strengthen implementation of school-to-career education reform. Part 2 shows how benchmarking applies to each of the key players in the school-to-career enterprise in a way that uses measurement to build effective partnerships. Part 3 contrasts the measurement strategy of two JFF communities to illustrate how to use benchmarking to guide and drive the change process and how to tailor a benchmarking process to the local context and level of program development. Part 4 concludes with a discussion of benchmarking and what it can reasonably be expected to accomplish. (KC)

Descriptors: Benchmarking, Education Work Relationship, Educational Change, Educational Improvement, Evaluation Methods, High Schools, Measurement Objectives, Outcome Based Education, Outcomes of Education, Partnerships in Education, Program Development, Program Evaluation, Research Utilization, Secondary Education, Success

Publications, The Northeast and Islands Regional Educational Laboratory at Brown University, 222 Richmond Street, Suite 300, Providence, RI 02903-4226. Tel: 800-521-9550 (Toll Free); Fax: 401-421-7650; e-mail: publications[at], Web site: (Order No. d10154).

Autor: Goldberger, Susan; Keough, Robert; Almeida, Cheryl


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