Developing Knowledge Management KM: Contributions by Organizational Learning and Total Quality Management TQMReportar como inadecuado




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Knowledge management is an integral business function for many organizations to manage intellectual resources effectively. From a resource-based perspective, organizational learning and TQM are antecedents that are closely related to KM. The purposes of this study were to explain the contents of KM, and explore the relationship between KM-related concepts. Three propositions and one KM-related conceptual model were developed. This paper concludes with a discussion of how organizational learning and TQM contribute to KM. (Contains 1 figure.)

Descriptors: Total Quality Management, Organizational Development, Knowledge Level, Information Management, Innovation





Autor: Hung, Richard Yu-Yuan; Lien, Bella Ya-Hui

Fuente: https://eric.ed.gov/?q=a&ft=on&ff1=dtySince_1992&pg=4324&id=ED492468







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