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Journal of Instructional Pedagogies, v3 Jun 2010

This study investigates the effect of Emotional Intelligence (EQ) training on student satisfaction with the collaborative writing process and product. Business communication students at an AACSB-accredited state university worked collaboratively on writing assignments in pre-and post-EQ-training sessions. Pre-and post-training surveys measured student satisfaction with the collaborative writing process. An independent evaluator measured the quality of the writing product. Our findings suggest that student awareness of EQ strategies enhances their communication behavior in work groups. Incorporating EQ training into the business communication curriculum can provide students a competitive advantage academically, personally, and professionally.

Descriptors: Emotional Intelligence, Training, Undergraduate Students, Business Administration Education, Student Attitudes, Satisfaction, Collaborative Writing, State Universities, Writing Assignments, Pretests Posttests, Student Surveys, Business Communication, Group Dynamics, Hypothesis Testing, Statistical Analysis, Scores

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Autor: Sigmar, Lucia; Hynes, Geraldine E.; Cooper, Tab

Fuente: https://eric.ed.gov/?q=a&ft=on&ff1=dtySince_1992&pg=4264&id=EJ1096944







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