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Turkish Online Journal of Educational Technology - TOJET, v11 n2 p196-206 Apr 2012

With the advent of the Internet, more and more public universities in Malaysia are putting in effort to introduce e-learning in their respective universities. Using a structured questionnaire derived from the literature, data was collected from 250 undergraduate students from a public university in Penang, Malaysia. Data was analyzed using AMOS version 16. The results of the structural equation model indicated that service quality ([beta] = 0.20, p less than 0.01), information quality ([beta] = 0.37, p less than 0.01) and system quality ([beta] = 0.20, p less than 0.01) were positively related to user satisfaction explaining a total of 45% variance. The second regression analysis was to examine the impact of user satisfaction on continuance intention. The results showed that satisfaction ([beta] = 0.31, p less than 0.01), system quality ([beta] = 0.18, p less than 0.01) and service quality ([beta] = 0.30, p less than 0.01) were positively related to continuance intention explaining 44% of the variance. Implications from these findings to e-learning system developers and implementers were further elaborated. (Contains 4 tables and 2 figures.)

Descriptors: Foreign Countries, Electronic Learning, Structural Equation Models, Undergraduate Students, Questionnaires, Student Attitudes, Public Colleges, Regression (Statistics), Satisfaction, Persistence, Information Systems

Sakarya University. Esentepe Campus, Adapazari 54000, Turkey. Tel: +90-505-2431868; Fax: +90-264-6141034; e-mail: tojet[at]sakarya.edu.tr; Web site: http://www.tojet.net





Autor: Ramayah, T.; Lee, Jason Wai Chow

Fuente: https://eric.ed.gov/?q=a&ft=on&ff1=dtySince_1992&pg=2571&id=EJ989028







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