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Independent Journal of Management & Production 2017, 8 2

Autor: John N. N. Ugoani

Fuente: http://www.redalyc.org/articulo.oa?id=449551140006


Introducción



Independent Journal of Management & Production E-ISSN: 2236-269X ijmp@ijmp.jor.br Instituto Federal de Educação, Ciência e Tecnologia de São Paulo Brasil N.
Ugoani, John N. EMOTIONAL INTELLIGENCE AND SUCCESSFUL CHANGE MANAGEMENT IN THE NIGERIAN BANKING INDUSTRY Independent Journal of Management & Production, vol.
8, núm.
2, abril-junio, 2017, pp. 335-361 Instituto Federal de Educação, Ciência e Tecnologia de São Paulo Avaré, Brasil Available in: http:--www.redalyc.org-articulo.oa?id=449551140006 How to cite Complete issue More information about this article Journals homepage in redalyc.org Scientific Information System Network of Scientific Journals from Latin America, the Caribbean, Spain and Portugal Non-profit academic project, developed under the open access initiative INDEPENDENT JOURNAL OF MANAGEMENT & PRODUCTION (IJM&P) http:--www.ijmp.jor.br v.
8, n.
2, April - June 2017 ISSN: 2236-269X DOI: 10.14807-ijmp.v8i2.550 EMOTIONAL INTELLIGENCE AND SUCCESSFUL CHANGE MANAGEMENT IN THE NIGERIAN BANKING INDUSTRY John N.
N.
Ugoani College of Management and Social Sciences, Rhema University, Nigeria E-mail: drjohnugoani@yahoo.com Submission: 04-10-2016 Accept: 23-10-2016 ABSTRACT Successful organizational change requires a supportive culture and competence development driven by exceptional leadership that can influence business strategy in allocating financial, human and material resources, processes and systems that focus on collaborative imperatives.
Change management is the lubricant that oils the wheels of organizations in the race for competitive advantage.
Many organizational change efforts face resistance mainly because Management of involves the the method ability of implementation. to communicate, Change influence, collaborate and work in harmony with colleagues.
Emotional intelligence competencies allow organizational members to acknowledge the need for change, remove barriers, and enlist others in pursuit of new initia...





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