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Journal of Industrial Engineering International

, 9:23

First Online: 06 September 2013Received: 15 September 2012Accepted: 22 August 2013


This paper presents the development of a model based decision support system with a case study on solving the supplier selection problem in a chemical processing industry. For the evaluation and selection of supplier, the analytical hierarchy process AHP and grey relational analysis GRA were used. The intention of the study is to propose an appropriate platform for process industries in selecting suppliers, which was tested with an electroplating industry during the course of development. The sensitivity analysis was performed in order to improve the robustness of the results with regard to the relative importance of the evaluation criteria and the parameters of the evaluation process. Finally, a practical implementation study was carried out to reveal the procedure of the proposed system and identify the suitable supplier with detailed discussions about the benefits and limitations.

KeywordsSupplier evaluation Supplier selection Model base Decision support system Analytical hierarchy process Grey relational analysis Electronic supplementary materialThe online version of this article doi:10.1186-2251-712X-9-23 contains supplementary material, which is available to authorized users.

Ponnusamy Venkumar and Sivaprakasam Rajakarunakaran contributed equally to this work.

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Autor: Pandian Pitchipoo - Ponnusamy Venkumar - Sivaprakasam Rajakarunakaran


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